Contact us

Welcome

Thank you for shopping at Natasha'ScrapbooKorner (NSK).
We want your shopping experience with us be the most delightful and easiest. There for you need to know few terms of our store policy:
1. Customer is always right, and we are here to assist you.
2. We are open 24/7 it is a web store (But keep in mind that behind web there is a person, who needs some sleep).
3. Before purchasing our products, please be sure to read full information about it.
4. Pay attention to a sizes, colors, materials, and amounts in your order to avoid returns, and disputes.
5. Please contact us via email if you have any questions. We will respond within 24-48 hours.
6. Processing payments, packing, etc take some time. Please be patient.
7. Your order will be shipped to you right the way via USPS first class or priority mail right after your payment will be cleared and accepted. All extra shipping charges will be refunded back to your account.
8. We ship international. Extra charges may apply.
9. Returns and refund are possible. Shipping chargers are on you at that point.
10. If you have any special requests or message, wright it during placement of your order (Your shopping cart/Message to the Seller). That way all information will be together in one invoice.
11. We offer gift wrapping (contact us via #10 or email mynashka@yahoo.com)

If you have any questions please contact us via email mynashka@yahoo.com
Thank you for your business and enjoy your shopping with us!

Shipping details

1. All orders ship within 24-48 hours via USPS first class or priority mail whichever is cheaper. It is our priority to find the best shipping rate for your order w/o compromising damage of the products.
2. All extra shipping charges will be refunded back to your account.
3. We ship international (if some items not priced for international shipping rates it does not mean we cannot accomplish it). Please email us at mynashka@yahoo.com to find out specific information.
Thank you for your business and enjoy your shopping with us!

Refunds, returns & exchanges

Customer is always right, and we are here to assist you.
1. Product sales as is (please read all product information).
2. Refunds, returns and exchanges are possible.
- Please contact us via email mynashka@yahoo.com with your concern
- Product must be unused, in original packaging
- You are responsible for shipping charges at that point
3. Damaged during shipping refund (please contact USPS with photos of the product and invoice)
If you have any questions please contact us via email mynashka@yahoo.com
Thank you for your business and enjoy your shopping with us!

Additional information

For any other questions, contact us via email mynashka@yahoo.com.
Thank you for your business and enjoy your shopping with us!